Terms & Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
Optimum Health International, L.L.C. ('OHI') wants you to be satisfied with your purchase. If you purchase a product through Grounded.com that is inoperable or otherwise defective, you may return the unused product with all original packing, cables, accessories, and documentation, including manuals, warranties, and a copy of original purchase invoice. Credit will be given after the product is returned and inspected; OHI will not accept returns if any part of the product is missing. There will be no refund for shipping under any circumstances or if the product has been opened.
OHI reserves the right to replace defective parts or to issue a refund when appropriate.
OHI will not accept returns of products that are otherwise free of defects for reasons that they do not meet health expectations, are incompatible for use in particular spaces, or for any other inherently subjective reasons.
For assistance call 1-800-228-1507. Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service center for replacement, per our instructions.
FDA Statement: Information within this website is for educational purposes only. Statements on this site have not been evaluated by the U.S. Food & Drug Administration. Products and information on this site are not intended to diagnose, treat, cure, or prevent any disease. OHI sales representatives are not medical doctors and cannot make claims or give medical advice.
Ownership of Materials
The materials contained in the website are copyrighted by OHI and may not be published, whole or in part without the prior written permission of OHI. Copying, downloading, reproducing, modifying, publishing, distributing, transmitting, transferring, or creating derivative works without OHI's prior written consent is not permitted. As a user of Grounded.com, you are authorized only to view, copy, and print content on this Web site for personal, non-commercial use. Please include with any authorized copy (or portion thereof) the following copyright notice: Copyright © 2010 Optimum Health International, L.L.C. All rights reserved.
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by OHI. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of OHI or any third party, except as expressly granted herein.
Shipping & Delivery
At this time, OHI ships merchandise to locations within the United States using UPS. Additionally, OHI ships merchandise to Canada and other international locations. Risk of loss and title for all merchandise directly ordered through this Web site passes to you as soon as the merchandise is in the possession of the shipping carrier.
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. OHI is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
All general notices from OHI to you may be posted on our Web site and will be deemed delivered within thirty (30) days after posting; individual notices will be sent by email, first class mail, facsimile, or as otherwise agreed. Notices from You to OHI shall be made either by e-mail or first class mail to our address at: 257 East Center Street, Manchester, CT 06040.
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. OHI makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. OHI SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL OHI BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by OHI
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. OHI is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not OHI
The inclusion of material on this server does not imply any endorsement by OHI., which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although OHI tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
Customer service is available Monday through Friday between the hours of 9 am and 5 pm EST.